All CollectionsBilling & RefundsBilling & RefundsBilling & Refunds10 articlesWhat payment methods do you offer?Can I get a refund?Jovian Archive's 30-day, no-questions-asked money-back guarantee — what's covered and what isn't.What is store credit and how do I use it?Jovian Archive Store CreditWhere can I download my VAT invoice?Where's my order? Finding your orders, receipts, and purchasesHow to view your Jovian Archive orders and receipts, access your purchases, and what to do if a recent purchase isn't showing.How do I cancel my subscription or request a refund?How to cancel a subscription or request a refund, including our 30-day refund policy.Can I get a VAT invoice or an invoice with my company details?How to request a formal VAT invoice showing your company name and VAT ID.Can I pay without a credit card?You can pay without a credit card using PayPal at checkout.What is your refund policy?Our 30-day full refund policy and how to request a refund.How do I move MMI (Maia Mechanics Imaging) to a new computer?How to install and activate MMI on a new computer, and how to free up a license slot from an old device.