We want you to be happy with your purchase, so we keep our refund policy simple.
Full refund within 30 days
We offer a full refund for any reason within 30 days of your purchase, across our products and subscriptions (Ra.TV, myBodyGraph, and Maia Mechanics).
How to request a refund
Email us at [email protected] within 30 days of your purchase and tell us which product or subscription it's for (an order or receipt number helps). We'll process it and confirm by email.
When you'll see it
Once processed, refunds typically take 5–10 business days to appear, depending on your bank or payment provider.
To cancel a subscription, see How do I cancel my subscription or request a refund?