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Can I get a refund?

Jovian Archive's 30-day, no-questions-asked money-back guarantee — what's covered and what isn't.

Yes. We offer a 30-day, no-questions-asked, money-back guarantee on every order at Jovian Archive — including MMI Desktop software. If you're not happy with a purchase, you can get a full refund within 30 days of your order.

What's covered

The guarantee applies to any order placed within the last 30 days, and approved refunds are returned to your original payment method — this can take a few business days to appear on your statement. You don't need to give a reason; it's a no-questions-asked guarantee.

Is anything not covered?

We do reserve the right to review or decline refund requests from accounts with a history of excessive or repeated refunds relative to their purchase record — but a one-off refund is never a problem.

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