Please follow the steps below to reset your password:
Go to the login page and click on 'forgot password'
Enter the email address associated with your Jovian Archive account
Check your email for a message containing a link to reset your password
Click on the link provided to proceed to the password reset page
Enter a new password of your choice
Please ensure that the new password is strong and unique, consisting of at least eight characters with a combination of upper and lower case letters, numbers, and symbols.
If you aren't receiving your password reset email, there are a few possibilities:
It’s in your spam or junk folder, please double check
You didn’t verify your email after creating your account
You signed up with a different email address
If you need assistance, please contact our customer support team.